The posey box subscription

 
PinkandPoseyDahlia

Frequently Asked Questions for The Posey Box

What comes in The Posey Box?

A selection of specialty paper in different weights, curated art supplies and floral design to help you color and give life to your petals, along with other tools to elevate your flower making skills. Each month I will be featuring an artist, store, or company. Their box will highlight what they love and use on a daily basis to create their paper flowers. The crepe paper box is priced at $45, which includes free shipping within the United States.

Terms:
Currently I am using Strip for my payment method.  

You can pay using Visa, MasterCard, American Express, or Discover. Pink and Posey do not accept checks or money orders. If you have chosen the month-to-month subscription: You will be billed initially on the day you signed up with your credit card, and then the first of every month until you decide to cancel. 
You can choose from 1 month, 3 months, 6 months, or 1 year subscription.

Shipping:
All United States orders have free shipping and will be sent via USPS.

Shipping is $15 to Canada, and $20 to all other countries.

All orders ship from my studio in Kirkland, WA. If you need your shipment expedited, please contact me at hello@pinkandposey.com to discuss your needs.

How is The Posey Box shipped?

Boxes sent to addresses in the USA are shipped via USPS. Our international shipments are shipped via USPS and your local post. Typical delivery times are 2-8 business days for addresses in the USA and 7-14 business days for Canada. International orders outside of the United States and Canada could take anywhere from a few days to a few weeks. We make no guarantee of delivery times since each local post is different and customs can delay our packages without warning.

When will it ship?

Our boxes ship around the 20th of the month prior to arrive right around the 1st. For example our January boxes ship by December 20th. We wish we could hand deliver each box, however, we're at the mercy of the postal carrier and sometimes delays are outside of our control due to weather or some unforeseen events. If it is after the first of the month and your tracking number hasn't updated please contact us at hello@pinkandposey.com, and we'll be happy to assist you.

How do I change my address?

All address changes must be made by the 10th of the month when we start packing our boxes. You can change your address from your account login. Once logged into your account click the edit button under the shipping address section to change your current address. Adding an address does not automatically change the shipping address, please double check the "Your Subscriptions" to make sure that is proper address. If you have any questions or need any assistance changing the address please contact us at hello@pinkandposey.com